Contact
Contact Us
Questions, corrections, partnerships — one address.
The fastest way to reach Outdoor Ember is by email. We read everything and reply to most messages within 24–48 hours on business days.
What to write about
- Partnerships and sponsorship. Advertising, brand, and collaboration inquiries. Please note that sponsorship never buys a recommendation.
- Corrections and feedback. If a specification, price, or claim in one of our guides looks wrong or out of date, tell us — include the page link and we will review it.
- Guest contributions. Pitches from writers with genuine subject knowledge in outdoor heating, pool care, or sauna and spa equipment.
- General questions. Anything else about the site or our approach.
A note on product support
Outdoor Ember is an independent publication. We do not sell products, process orders, or handle warranties. For questions about an order, delivery, return, or warranty claim, please contact the retailer or manufacturer you purchased from directly — they can help; we cannot.